Returns & Exchanges
At RZLER PERFUME, we want you to find your signature scent with absolute confidence. If you are not completely satisfied with your purchase, we offer a 30-day return policy for unopened and unused fragrances in their original packaging.
Initiate Your Request
Contact our concierge team at [email protected] with your order number and the reason for your return to receive a Return Authorization.
Prepare the Package
Carefully pack the unused perfume bottle in its original designer box and shipping carton to ensure the glass remains protected during transit.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Quality Inspection & Refund
Once our scent experts verify the product's condition, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing